Privacy Policy

Effective date: August 10, 2026

Hagewood Electric ("we," "us," or "our") operates this website. This policy explains what information we collect, why we collect it, and what we do with it. It is written to be read, not to be impressive.

The short version: we collect what you send us through our contact form so we can respond to your request for electrical service. We do not sell it, we do not rent it, and we do not use it to market to you.

Who We Are:

Hagewood Electric Southport, NC Phone: (910) 231-0228 Email: [email protected]

Information we collect:

Information you give us. When you submit our contact form, we collect the information you enter:

- Full name

- Email address

- Phone number

- Street address, city, state, and postal code

- Your message describing what you need

- Whether you consented to receive text messages from us

We ask for your service address because electrical work happens at a physical location, and we need to know where the job is and whether it falls inside our service area.

Information collected automatically. Our website is hosted on a third-party platform. Like most websites, the platform's servers may automatically log basic technical information such as IP address, browser type, and pages visited, for security and site-functioning purposes. We do not use this information to identify you or to build a profile about you.

Information we do not collect. We do not collect payment card information through this website. We do not ask for Social Security numbers, dates of birth, or financial account information. If any page on this website ever asks you for those things, do not enter them, and please tell us.

How we use your information:

- We use the information you send us to:

- Respond to your inquiry

- Schedule, perform, and follow up on electrical work you requested

- Provide quotes and estimates

- Keep records of work performed, as required for licensing, warranty, insurance, and tax purposes

- Send you text messages, if and only if you checked the box consenting to them

We do not use your information for marketing. We do not add you to a promotional mailing list, we do not send you advertising, and we do not use your information to sell you services you did not ask about.

Text messaging (SMS):

Our contact form includes an optional checkbox to consent to receive text messages from Hagewood Electric. If you check it, we may text you about scheduling, arrival times, quotes, and other matters relating to the service you requested.

- Message frequency varies based on your service request.

- Message and data rates may apply, depending on your mobile plan.

- Reply STOP at any time to unsubscribe. Reply HELP for help.

- Consenting to text messages is not a condition of receiving service. You can request service and decline texts.

We do not share or sell mobile phone numbers or SMS consent information to any third party or affiliate for marketing or promotional purposes. Phone numbers collected for SMS purposes are used only to communicate with you about your service request.

Cookies and tracking:

We do not run advertising trackers, retargeting pixels, or third-party marketing analytics on this website.

The platform that hosts this website may set cookies that are necessary for the site to function — for example, to make the contact form work correctly or to protect against spam and abuse. These are not used to advertise to you or to follow you across other websites.

Most browsers let you block or delete cookies in their settings. Blocking essential cookies may prevent the contact form from working.

Who else see your information:

Our website and customer-management platform. Our website and contact form are provided by a third-party software platform, which stores the form submissions on our behalf so we can read and respond to them. The platform processes this information for us and is not permitted to use it for its own marketing.

Our mobile and email providers. Your phone number and email address pass through ordinary phone and email service providers when we contact you.

Suppliers, when necessary for your job. If your work requires ordering equipment or registering a manufacturer's warranty in your name — a standby generator, for example — we provide the information the manufacturer or supplier requires to complete that registration.

When the law requires it. We will disclose information if required by law, subpoena, court order, or a government or licensing authority with the right to demand it, or where necessary to protect someone's safety.

We do not sell your personal information to anyone, for any purpose.

Security:

We take reasonable steps to protect the information you send us, including using a reputable hosting platform and limiting access to those who need it. No method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

Please do not send sensitive information — account numbers, passwords, identification numbers — through our contact form. We will never ask you for those.

Your choice:

You may:

- Ask what we have. Contact us and we will tell you what information we hold about you.

- Correct it. Tell us if something is wrong and we will fix it.

- Ask us to delete it. See the retention section above for the one exception.

- Stop texts. Reply STOP to any message, or contact us directly.

- Stop contact entirely. Ask us not to contact you again and we will stop.

Depending on where you live, you may have additional rights under your state's privacy laws. Contact us and we will do our best to honor them.

Children:

This website is intended for adults arranging electrical services. We do not knowingly collect information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.

Changes to this policy:

If we change how we handle information, we will update this page and change the effective date at the top. Material changes will be reflected here before they take effect.